Usafis organisation
They make you pay... but do not provide the assistance or service

It clearly states on their website "The Usafis Organization provides an easy and convenient registration service for the annual Green Card Lottery program. We will ***ensure your application is registered in time and ***without errors. Each application is checked and you will be contacted if corrections or additional submissions are required in order for your application to be valid. Each year approximately 25% of all entries are disqualified, many for formal reasons".

I paid a lot of money for this service. My application for the green card was filled out incorrectly with the wrong birthdate which means I will be disqualified. They state that they will register my application without errors and they didnt.

I also paid extra money for a VIP membership. I was meant to recieve 9 language cd's which I havent. So what have I actually paid $US593.00 for?
They are meant to provide a service to assist me and they havent. I called to get a refund on my payment made but was denied any refunds. I was questioned why it took me so long to phone in regards to not recieving the discs... that is irrelevant. Everything I have paid for I have not recieved a single thing for... not even a correct entry into the lottery.

I was told I was not allowed a refund because my entry has already gone through. Even though I have been disqualified because they didnt fill it out properly. I will be taking this further so if anyone is in a similar situation please email me. This is a total sham and they need to be stopped.

Company: Usafis organisation
Country: Australia
Site: www.usafis.com

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