Cdearth
Continued billing after cancellation

Business & Finance

I ordered promotional cd's (4) from cd earth in about July - August. I received these cd's and after listening to them I decided I did not want any more so I sent cdearth an email advising them i was agreeing to pay them for the 4 cd's I had received, I was billed for these 4 cd's which was fine but I never received any confirmation of my cancellation, I sent another email cancelling any further cd's from cdearth, they notified me that they had cancelled my subscription and I would not be sent any further cd's. I was sent more cd's and I notified them again and duly received confirmation of my cancellation. I received nothing from them for 2 months then received more cd's and was charged for them. I returned these to cdearth but have not been credited for them so I sent another email to them and never received a reply. Now in March Ihave been sent another 4 cd's which i never ordered and don't want but if I return them I feel I will not be credited again I have been charged aud $59.95 plus a fee. I have now notified my bankand disputed these transactions with cdearth and stopped any further payments to them..


Company: Cdearth
Country: Australia
State: Queensland
City: Cairns
Address: 4/83 Hayward Street Cairns 4870 Australia
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