TVAddicts
Non-responsive to requests!

I ordered the "Get Smart" series on February 11. The series of DVDs arrived a few weeks later. Several of the plastic DVD boxes were broken, the labeling on the DVDs appeared quite unprofessional, 1 DVD was missing and at least 1 DVD was corrupted and could not be played. I phoned up the company on March 7 and they indicated that a replacement series would be sent to me. I checked again on March 20, April 16, May 29, July 4 and July 7. On two occasions April 16 and May 29 it was indicated "they were waiting on their supplier". It was impossible to get them to commit to a precise date for delivery. Finally, on May 29th they indicated that it would be in the mail with 2-weeks. Six-weeks later .. nothing! My credit card company has a 120 day period to make a complaint. I just missed that date. Result=$USD187 down the drain. Conclusions: TV addicts can not be trusted or believed.

Company: TVAddicts
Country: Australia

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