Nonoh.net
Failure to provide quality service

sadikhov
12-23-2009
482

Paid to Nonoh.net for VoIP service to make international calls.

I was able to make only one call in the begining, then all calls were dropped after few seconds. Contacted Customer support, they promised to fix it. After more than a month nothing has been fixed. Asked for a refund and returning remainng balance. My request was ignored by customer service staff and instead another suggestion to make a new call, which failed as well. Asked for a refund again. No reply. The history of calls shows a clear picture about the low quality of service and a money wasting machine:

12-19 02:12:22 7395XXXXXXX 00:00:26 € 0.020
11-16 14:08:25 99450XXXXXXX 00:00:25 € 0.120
11-16 14:07:52 99450XXXXXXX 00:00:15 € 0.120
11-16 12:49:25 99450XXXXXXX 00:00:25 € 0.120
11-16 12:48:37 99450XXXXXXX 00:00:25 € 0.120
11-16 12:47:38 99450XXXXXXX 00:00:25 € 0.120
11-16 12:46:45 99450XXXXXXX 00:00:26 € 0.120
11-15 08:21:45 99412XXXXXXX 00:00:18 € 0.080
11-15 08:20:48 99412XXXXXXX 00:00:26 € 0.080
11-15 08:19:42 99412XXXXXXX 00:00:25 € 0.080
11-15 08:18:47 99412XXXXXXX 00:00:25 € 0.080
11-11 10:40:09 99450XXXXXXX 00:00:22 € 0.120
11-11 10:37:59 99412XXXXXXX 00:00:20 € 0.080
11-11 10:37:06 99412XXXXXXX 00:00:08 € 0.080
11-10 09:44:04 99450XXXXXXX 00:00:26 € 0.120
11-10 09:42:55 99450XXXXXXX 00:00:25 € 0.120
11-09 12:01:47 99450XXXXXXX 00:00:25 € 0.120
11-09 12:00:59 99450XXXXXXX 00:00:25 € 0.120
11-09 11:59:43 99450XXXXXXX 00:00:25 € 0.120
11-09 09:02:48 99450XXXXXXX 00:00:25 € 0.120
11-09 09:00:23 99412XXXXXXX 00:00:25 € 0.080
11-09 08:59:24 99412XXXXXXX 00:00:25 € 0.080
11-09 08:58:34 99412XXXXXXX 00:00:25 € 0.080
11-09 08:57:42 99412XXXXXXX 00:00:11 € 0.080
11-02 07:41:59 99450XXXXXXX 00:05:15 € 0.720