Vodaphone
Phone fraud

I have a $20 phone plan with vodaphone. I was recently contacted by them and told that I owed $167.50 for the month. After telling them I have a $20 plan they went on to say that the charges were premier charges for a gaming site-3rd party. I told them that I was a victim of fraud and to do something, they haven't and still to this day, the person useing my number is able to rack up credit on my phone. The 3rd party told Vodaphone that the IP address of the person using my phone is not me or lives no where near me yet still Vodaphone refuse to act, I have reported to police and after contacting Vodaphone to say I would sue manager personally, he started to act. Incompetence at the highest level.

Company: Vodaphone
Country: Australia
State: Queensland
City: Brisbane

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