LG Washer / Dryer
Machine Breaks Down

We spent a lot of money buying what is more or less LG's top of the line washing machine / dryer. It took over a year to pay off and we were only able to do that by putting extra bits of money here and there to do so. It has broken down numerous times and most recently had a pump burn out and a hose split in two. This was six days before the warranty ran out. The only response from a "manager" from LG was that they would consider extending the warranty by one month. The fact that it went so close to the end of the warranty and that they will only extend the warranty by one month clearly indicates that LG design their products to expire as close to the warranty as possible. A company that believes in their product would happily replace or significantly extend the warranty. But their actions make it very clear that they know what the expected lifespan of their products is and that essentially it is heap of junk.

Company: LG Washer / Dryer
Country: Australia
State: Queensland
City: Brisbane Metro Area

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