Bidirect and cudo
Surveillance system does not work

Purchased a home surveillance unit from cudo. Merchant is Bidirect. Surveillance cameras do not work and instructions in extremely poor english. Despite my request for the cudo guarantee to be honored, my request was passed on to the merchant who refuses to acknowledge issues with the product and is refusing to provide a refund. Will now need to escalate further. Anyone else with this issue please contact me as this is unacceptable.

Company: Bidirect and cudo
Country: Australia
State: New South Wales

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