Web24.com.au Hosting
Web24 Hosting - Terrible

We rented a dedicated server after reading a few fake reviews on this business on a couple of websites. We were looking for a reliable host for a very important client. They offered us a 'managed' server and charged extra for the 'managed services' and 'daily backups'. We contacted them the second week to install an server side script and they told us that we had to pay for their time despite we were paying extra for 'managed hosting'. They have a really bad phone support and the support guy often will yell at you. We could have lived with the bad support but they had extensive down time and very poor overall server performance. I am not convinced that specs we paid for were actually comissioned. When we decided to move to another company, they became hostile and we had trouble copying over data. It occured to us later that they never made ANY backups at all despite charging us a fee every month. We consider ourselves luckly to be finally have moved away from these guys without much damage.

I would not recommend this company for any type of serious hosting where a reasonable uptime, fast turnaround on service issues and overall reliability of service is important. They simply don't care how important your data is or how much you can loose out by their chronic downtime issues.

Company: Web24.com.au Hosting
Country: Australia
State: Victoria
City: Mulgrave
Address: 11/799 Springvale Rd
Phone: 61386839782
Site: www.web24.com.au

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