Etihad Airways
Extra billing

Hi,

To whom it may concern,

I am complaining about the service i received from etihad airways. I was supposed to travel from Beirout on the 30th .7.09 To see my brother who was coming from USA which i haven't seen for five years, i extended my stay in lebanon till the 4th .7.09. of course after paying penalty fees of US 39 dollars plus 30 US dollars to the travel agent. Any ways on the 4th i went to the airport waited infront the etihad counter for an hour, after presenting the ticket to the service desk i was told to go to the MEA counter because MEA takes etihad passengers, i told them how do i know if it is not on my ticket. I had to stay back till the 6th and by confirming another seat i had to pay US732 dollars plus 10 US dollars to the travel agent

It will be very gratefull if you give my complaint your attention and concern.

your regards NADA SAAD.

Company: Etihad Airways
Country: Australia
State: Victoria
City: Melbourne

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