Qantas
Excess baggage

Cars & Transport

I booked a flight Los Angeles to Sydney via Brisbane on frequent flyer points. The itenerary says I am allowed 2 bags from LA to Brisbane and 2 bags from Brisbane to Sydney. Qantas then put me on a Jetstar codeshare flight from Brisbane to Sydney and charged me $196 for the second bag. I called Qantas to complain and was told to call Jetstar. Called Jetstar and was told it was a Qantas problem. Both refuse to do anything. Think a suit for breach of contract might be in order.


Company: Qantas
Country: Australia
State: New South Wales
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