Air Asia
Extras paid for but not received

I am trying to get a refund for the extras I booked and paid for but did not receive (in flight entertainment and advance seat booking - AU$ 74.00) I have sent a number of emails and to be fare I received 1 answer giving me a complaint number and advice to send photocopies unfortunatly the only email form they seem to have does not take my attachments does anyone know of a better way to contact them ??

Company: Air Asia
Country: Australia
State: South Australia
City: Adelaide Metro Area

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