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Qantas
Found 19 reviews / complaints

Qantas
Ground officer abuse of powe

We flew as a family of four from Jakarta (one child is 3 y.o), QF 42 on Wednesday night 9 July, 11.00 pm local time. The plane was delayed for two hours due to injury of one of the staff, which was OK to us because their health and safety is important. Arrived at Sydney airport we had to do custom ...

Qantas
Flight information

I have recently missed a very urgent domestic flight due to a flaw in Qantas' flight information. I rang to check on a departure time as we are all asked to do, gave the flight number as requested, & was informed there was a delay. I got to the airport 1 hour prior to the time I'd been given ...

Qantas
Cancelled Flight

My flight QF566 from Perth to Sydney was cancelled due to engineering problems. After a couple of half started messages over the PA the instructions were to line up at the Customer Service desk if you did not live in Perth. I lined up as I live in Sydney and after waiting a long time was informed ...

Qantas
Credit Card Fees

I booked online a domestic flight the other day for my daughter and myself and noticed when paying that a credit card fee of $7.70 (per person) was being charged for the one transaction. I understand that they have to charge a credit card fee but a per person fee on one transaction is a bit rich. ...