Here's the transcript of my email sent to the manager:- It is very disturbing in receiving 2 separate invoices in charging an extra total of $397.17, despite paying an extra for the so-called insurance cover on picking up the vehicle at $328.62 while originally only quoted for $215.12. A 4 day ...
My recent experience with this car rental company... I have booked they also told me that they'd send me an receipt for the 'damage' found for the amount charged ($516) - never got one!.. Briefly, they told me that it was my fault not to declare the damage before I drove the car and everything ...
My wife with her aunt and cousin as well as our 2 daughters had to fly to perth for emergancy family issues. 2 Days before the flight we booked an Audi A6 with Europcar via thier website. There was 3 full adults and 2 children along with the laugage and we felt the A6 was the largest car around, ...
We were charged $500 for a tyre by Europcar at the Sydney Airport. Europcar said that the tyre needed to be replaced which may or may not be the case as it is possible that all that was required was a simple patch. Regardless, the company claims to have replaced the tyre. We do not dispute that the ...
Never, ever, ever use Europcar in Coburg, Melbourne! Last week I arrived to collect my pre booked car at their opening time of 8 AM. A staff member eventually arrived at 8.20. I was told they didn't have the car I'd booked so they gave me a larger car as a "free upgrade". I eventually ...
We Rented a car for one week for our Australia vacation because they had a very good weekly rate. Upon pickup, the office was swamped and I noticed that an asian woman in the queue who had gone out to pick-up her car was complaining that there was damage on the car that was not noted on the ...