Vodafone
Customer service

I went to Pacific Fair Broadbeach today to purchase a phone case for my new phone. I was told by the sales staff i couldn't buy one because i wasn't with vodafone. I explained to her that i was only with telstra because i could only get coverage as with telstra because i work in the mines. They had phone cases there and i am very upset as she wouldn't sell me them as i was with telstra. If this is how you are going to treat your customers i will never recommend your company to anyone. Due to lack of respect and assistance i will be going elsewhere. Maybe your company needs to teach your sales staff respect and re train them in sales. If i was the owner of this company i would like to know whats happening with the product sales and how it effects my company and future sales.
Thankyou for your time and i hope you take this seriously or eventually you won't own a company due too poor management and lack of customer service.
frank thorn

Company: Vodafone
Country: Australia

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