Flybuys
Ip off

When I got my Flybuys statement I had enough points to redeem a few $20 gift cards and went online to do so. However, it seems this cannot be done anymore - the full amount being redeemed just gets put on your Flybuys card.
I have four family members who hold my Flybuys card in their names, and I want to be able to share the rewards with them, and/or give the gift card/s to whomever I like. No longer possible! It all goes in one lump sum on my card!!!
Because I still want to share my reward, I tried to purchase gift cards with my rewards money. Remember, this is MY MONEY I have earned!!! and was told I cannot purchase gift cards with the rewards money. NOT GOOD ENOUGH!!!
It is now not worth redeeming my points, or even using the Flybuys any more card if I cannot redeem my rewards in the way I choose... Your loss Coles. I'll do all my shopping elsewhere.

Company: Flybuys
Country: Australia
Phone: 0397299956

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