Bright White
Misleading sales/marketing

Online survey popped up my banking homepage about the bank and after completing the survey it promted me to website where it I get a complimentary product of free trial of bright white teeth whitening product valued at $88.78 AUSD and pay only for post and handling of $3.78 AUSD to be paid by credit card. This transaction was done 27th October. However, on the 8th November Brightwhite charged me $88.78 plus the post & handling fee showed on my bank statement 5th November.

Meanwhile, I still haven't got the product, to this day. I contacted bright white's contact number in Australia numerous times, only answering machine I hear with the message of pls call on EST 9-7 pm Mon- Fri. I called 3 times 1:30 -2 pm EST yet office remains closed, NO PERSONNEL TO SPEAK TO. I want this transaction stopped as it is very misleading...

Company: Bright White
Country: Australia
State: Western Australia

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