Good guys
Lack of service and fairness

Please learn from my experience. I bought a microwave and was given a newly packaged one. The box was in perfect condition. Drove home 2 hours away from Bunbury and took out a terribly damaged microwave. Two phone calls and numerous emails asking Good Guys to allow refund or exchange when next in Bunbury. I was informed no in many ways and denied access to discuss the problem with the manager. I was rudely informed that I must return the microwave within 2 weeks, or else they will not exchange it and then after that time it is my responsibility to arrange repairs under warranty.

Company: Good guys
Country: Australia
State: Western Australia
City: Bunbury
Address: 42 Strickland St
Phone: 089725888

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