LG
LG KS360

Everyone gets to the stage where they wish to purchase a new phone, Unfortunately I purchased the LG KS360, It looks pretty neat, it has a QWERTY keyboard and a minimal touch screen feature when typing in phone numbers. I purchased the phone for $200AUD or $160US and after about 4 days I noticed the phone would turn off by itself nearly every 5 hours, until I eventually discovered it turned itself off whilst calling people, Texting and opening audio files.
I called LG's head office in Sydney and was told to send it to my place of purchase where it would be sent to LG's Technicians for repair.
After about 3 weeks I received the phone from repair where the battery was replaced, and the software had been updated. 2 days later the phone turned itself of again and the problem had re-occur-ed. I sent the phone back to LG and after a 4 week wait it was returned, "repaired"
The service details quote the following

"Replaced faulty flex cable, Software reinstalled to the latest version, cleaned & realigned contacts, all ok and normal"

5 days later, The phone died, doing the same thing but alot worse, anything I tried to do with the phone caused the handset to switch itself off. LG Refused to return any of my calls and I am still in the dispute, waiting for my refund for faulty goods.

Company: LG
Country: Australia
State: New South Wales

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