Harvey Norman
Lies, and lies

I am sick to death of being lied to everytime I go into the Harvey Norman store in Maitland, and not being able to lodge a complaint. In particular the one woman in the white goods section. When she eventually served me see went out of her way to point out that this was the last of that model avalible and no more could be ordered. That the price should be $699 that I could not get it at that price ever again and I had to buy it now. When I enquired about another brand, she said they no longer produced that product. I had been in contact via email about these products and I knew the RRP and the avalibility of stock. She then proceeded to try and sell me a product that was nearly $2000. She was rude and pushy answered no questions and basicly implied I was stupid because I wanted to purchase a twin tub washing machine which she obviously considered below her. This is not my first experiance with this woman and on three previous occasions she has used the same technique of the is the only one avalible, upping the original price and looking down her nose because I wished to purchase the smaller option. But their loss as there is a Joyce Mayne next door, and I am a regular customer, I got my new washer, I could have bought three then and there, or ordered a hundred more discounted from a RRP of $499. So much for the last one avalible in the country. My advice in Maitland is, go to Harvey Norman show your children what an evil lier looks like and go next door and buy from someone else.

Company: Harvey Norman
Country: Australia
State: New South Wales

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