Samsung
7kg front loader washing machine

Well... here is the long story cut short.
Bought a Samsung 7 kg front loader august.
Within the first 14 days it leaked, so was covered by the store and replaced.
After 14 days it leaked again, and was not covered by store, so had to ring Samsung.
Replaced, and told by store must have been a bad batch.
Under warranty it broke down, and so the circuit board replaced. Repair man said the replacement circuit board would have cost $400, and machine only cost $600? Asked him how long this would last, his answer, "How long is a piece of string?"
Had it 3 years now, not under warranty, and the lock catch wouldn't open and so washing left 3 days until I could get a washing machine repair man. He said catch burnt out and after $50 call out fee, said could fix it with new part, $200.

Yesterday I bought a Bosch, with a 3 year warranty, and was happy to see the poor Samsung get wheeled out the door, because the $200 quoted for part to open the door, (burnt out?) MAY fix it.

Would not buy anything Samsung again. You have been warned, and that is what these forums are for...

All up spent $730 on the Samsung, and $800 now on a Bosch...$1530 on washing clothes just on 3 years.

Company: Samsung
Country: Australia
State: Victoria
City: Croydon
Phone: 0412138645

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