House of Brides
Scam/Paid for product and have not received it!

Oh My Goodness! I can't believe there are so many other complaints about houseofbrides.com "the worlds largest online wedding store"!!! I am so stressed and don't know what to do! I leave in 1 week for my sisters destination wedding and I am her maid of honour. We ordered and PAID FOR two Dessy Bridesmaids dresses online in March and paid a rush fee for both dresses so that we could be sure that they would arrive on time for our departure. They should have well and truly arrived by now but we have had no shipping confirmation or even any contact from House of Brides despite countless attempts at contacting them to see what is going on. My sister, the bride, has called over and over (international call) and keeps getting told that someone will call her back and they never do. We've also sent heaps of emails asking them to contact us and let us know what is going on with NO response at all. We have spent a lot of money and have nothing to show for it! I think houseofbrides.com must be a sham website where they just take your money and then you never hear from them again! Can anyone suggest what we should do to take action against them!?

Company: House of Brides
Country: Australia
State: Western Australia
City: Perth

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