Telstra wireless internet
Sold us on a product we cannot get

We were unable to get ADSL 1 or ADSL 2 in our area so the telstra rep sold us on the wireless package which offeres us a minimun speeed of 8000mps, however after recieving the product and installing it we found that we were lucky to get even 0.2mps what a absolut joke and after talking to the representatives at telstra they told us that we were never able to get those speeds in our area, soo why did this person sell us a product that we could not get. After being passed around many departments over and over and no one being able to answer our questions we will definately be considering cancelling everything we have with telstra not only were they dis honest but this happened when we moved into our previous home one year ago.
The only reason why they get away with it and without no damage is because they are a large company and one complaint is nothing to them they obviously dont care about there customers or customer service.
Make sure you get what you asked for.

Company: Telstra wireless internet
Country: Australia

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