Light In The Box
Terribly made dress

I ordered a dress from this site for my sister's wedding and was extremely excited to receive it. However, when I did, it was about three different shades of peach (I ordered the dress in a pearl pink), it had someone elses hair sprawled through it, it had blue pen ink marks on the bottom, it had various random coloured threads stuck in between the lining of the dress and the top layer of material and it was extremely poorly constructed. I sent it back for a refund, being $240 out of pocket for the dress, only to receive a response back from the company offering to refund me $99! What is the point of such an offer I do not know but I find it disgusting! Now I am sick to my stomach and have nothing to wear to the wedding. I am trying to contact the company but am receiving no response. For a company that prides themselves on quality and customer service, I warn all other consumers, DO NOT BUY FROM THIS WEBSITE. The quality is very poor and they have no sense of customer service.

Company: Light In The Box
Country: Australia
State: New South Wales
City: Sydney

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