TOYOTA
Tyres

Dear Sir or Madam,

I live in Australia and cannot get badly needed new tyres for my Kluger purchased last December. I am told by Bridgestone and Toyota that only 19 inch Bridgestone tyres can be fitted to my Kluger and that there are none of these in Australia. I have also been told there will not be any of these tyres in Australia for at least a month and maybe longer.

When I rang Toyota Australia about this and they were not helpful. They blamed Bridgestone and said they cannot help me. They made no attempt to help me and my impression was they really did not care that I have a Toyota vehicle which will be useless to me for at least a month and perhaps longer. From my many years of dealing with Toyota I am very disappointed with this attitude.

However whatever I think about Toyota Australia's apparent rejection of having a duty of care, mostly I want to get new tyres so I can drive my car to work and earn a living without having to purchase or hire another car. Are you aware of this situation and can you provide any solutions such as alternative tyres to the 19inch Bridgestones?

Thank you.

Tom Watson

Company: TOYOTA
Country: Australia
State: New South Wales
City: Sydney Metro Area
Address: Level 1, 295 High St, Penrith, NSW 2775
Phone: 0404881998

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