HBF Comprehensive Insurance
Poor service

Despite their claim "Our focus on members, not products" their comprehensive car insurance is not comprehensive at all. They misled me to think replacing my windscreen was covered, and when I had it replaced, I had to pay the full bill.

When I took this to their manager, Sandra Taylor, she was rude and abrupt, and told me that it was my fault I wasn't covered, and that I should take my business elsewhere. Which is what I am in the process of doing.

Company: HBF Comprehensive Insurance
Country: Australia
State: Western Australia
City: Perth
Site: www.hbf.com.au

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