Pegasus Rental Cars - Queenstown
Refusal to provide invoice on receipt of payment

Dear Sir,

RE: CLAIM FROM PEGASUS RENTAL CARS, QUEENSTOWN – FEBRUARY.

In February this year I travelled to New Zealand on a 2 weeks holiday from Australia. I hired a car from Pegasus Car in Queenstown on the 2nd of February 2101.

A Toyota Corolla – Blue colour – Registration ESQ 937

On the 4th of February while driving to Dunedin from Queenstown I met with an accident just outside St Lawrence.

I notified Pegasus car rentals in Queenstown. They insisted I pay the basic insurance excess of NZD 1, 000 GST even before a quote for repair was done as I was from overseas. They promised to supply me with the invoice / quote to enable me claim my money back from my insurers. I relied on them and paid them the funds. Please see enclosed the relevant correspondences.

However since then they have not kept to their word. I have got in touch with their insurers, who have confirmed that Pegasus had submitted a claim initially but had subsequently withdrawn it.

Numerous attempts to contact Pegasus car rental to get a copy of the repair invoice has failed.

Would appreciate if there is an avenue for you to help me get a copy of the invoice from them so that my insurers would release my funds to me.

Appreciate your help.

Manickan Rasaratnam (Ras Manickan)
PO Box 3538
Australia Fair
QLD 4215
Australia
Tel (W) 61 7 5561 9256 (H) 61 7 5561 1919
ras@cmba.com.au

Company: Pegasus Rental Cars - Queenstown
Country: Australia
State: Queensland
City: Gold Coast
Address: PO Box 3538

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