Jetstar
My JetStar Complaint

Cars & Transport

On 22.09.2010 i was flying from Sydney to the gold coast. at check-in i realized that my side handle had come apart. The check-in lady hit the roof at me for it, which is clearly none of her business because its not effecting anyone and there are 2 more on there. I also wanted to put my jumper in the bag because i didn't need it for the flight and before i could, she sent the bag down the conveyor belt and gave me my boarding pass.
Then at the gate I sat down, and saw the drink machine about 10 feet away so i walked over to get a drink and left my carryon bag at the chair, a staff member came over and hit the roof also and threatened to call security on me. That was really not fair since everyone else left their bag at the seat to go over and didn't get yelled at.
The flight attendants on the flight were just as bad, very rude and reluctant to help. They have always treated me and my family horribly and this was the last straw when they publicly brought me to tears. NEVER fly with them!!! They dont care about anyone but themselves!!


Company: Jetstar
Country: Australia
State: New South Wales
City: Sydney
  <     >  

RELATED COMPLAINTS

Jetstar
Pathetic jetstar management and contingency plans

Jetstar
Australian Legislation prevents refunds

Jetstar
Delays

Jetstar
Long delays with refunds despite the cancellation being caused by Jetstar's rescheduling

Jetstar
No Refund

Jetstar
Sorry we overcharged you, can you pay another $500 so we can fix up the mistake

Jetstar
Lack of customer Service

Jetstar Airways
Excessive Fees

Jetstar
Departure

Jetstar
Refused me to fly