Kfc Australia
DOUBLE STANDARDS

WAITING IN QUE CUSTOMER IN FRONT ORDERED 9 PIECES OF CHICKEN AND WAS ASKED WHAT PIECES SHE WANTED SHE REPLIED DRUMSTICKS. WHEN I WAS TO ORDER I DID SO BUT WAS NOT ASKED WHAT PIECE I WANTED AND I SAID I WANTED THE SAME AS THE CUSTOMER BEFORE ME BUT WAS REFUSED THE SAME SERVICE AND TOLD THAT ONLY CERTAIN VARIETY WAS OFFERED TO ME. ASKED WHY WAS I NOT OFFERED THE SAME AS CUSTOMER IN FRONT OF ME AND WAS TOLD THEY COULD ONLY OFFER THEIR VARIETY GIVEN. THIS WAS SAID AND DONE BY BOTH CASHIER AND STORE MANAGER WITH OUT APOLOGY AND RUDELY. EXTREMELY BAD SERVICE. ALSO ORDERED OTHER COMBO DEALS WITH DRINK AND ASKED THAT I WANT LIPTON DRINKS AND TOLD THAT PRICE FOR COMBO DEAL WOULD NOT CHANGE BUT WHEN I CHECKED OUT I WAS CHARGED EXTRA.

Company: Kfc Australia
Country: Australia
City: TARNEIT

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