McDonalds Restaurant
Continuing bad service

Hi, I frequently visit the drive through at McDonalds at Happy Valley in South Australia and every time there is either a product not available because the machine is broken, or we dont receive the food we ordered. Sometimes the burgers look like they have been thrown into the box and one visit the burger we ordered only had half a bun on the top! I would think any person making this burger would realise that half a roll just does not make a burger. We can never get the full menu we order because either the soft serve machine is broken or the freezee maching is in defrost, it is always something not working. This is not just a one off problem as I said I would visit this restaurant at least twice a week on the way home from sport, etc usually on a Thursday night which is when most of the problems have been occurring. Just today for example I went through the drive through and wanted sundaes and soft serves, the machine was not operating, I got home and my seared sweet chilli wrap was a crispy ceasar wrap. The chicken was dry and cold and I was extemely annoyed, again! Please can you do something about the quality of food coming from this restaurant and ask why these machines are continually breaking down.

Thanking you,

A Reynolds

Company: McDonalds Restaurant
Country: Australia
State: South Australia

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