WU YI Tea
Wu Yi people taking my money too, not happy!

I recently ordered for a "free" sample of this tea in December and didn't mind paying postage & handling... In the meantime I realised I couldn't use the tea (health issues), so by the time the tea arrived I could not even 'sample' the product/give it a go. I kept the product, but cancelled the shipments... I don't have an issue with the PRODUCT, as such; I am, however, VERY dissappointed that I, like many others it seems, was charged $37 after 'cancellation' and still appear to be getting charged 'membership' fees and some random 'internet/website' related fee.

I wonder how many other Australians have been caught out like this??? [Not to mention all the other complaints I've seen on this site from USA customers...) Fair enough, it's advertised and endorsed by many respectable companies and businesses (Readers Digest, CNN, various TV campaigns) but I'm really upset that these charges have been deducted without my permission - I can't find any such mention of these fees 'in the fine print'..on the website NOR in any correspondence I received via e-mail at the time I ordered.

Does anyone know who we can go to, to get these deductions back?? I'm going to be MAJORLY p'd if I have to cancel my CR Card just to prevent any more of these deductions coming off! WHY SHOULD WE HAVE TO!?!?! Please e-mail me at vmkitchy@hotmail.com if you have any advice re: this. :) thx

Company: WU YI Tea
Country: Australia

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