Tissot T-Touch
Company won't repair their watches

I bought a Tissot T-Touch watch in 2005. I paid $1150 for it. In 2007 and 2008 it stopped working correctly and needed repair. It cost about $100 each time. In 2012 the watch again stopped working correctly (touch sensors stopped working) but this time Tissot say they are not repairing these watches anymore, but just want to sell me another watch at an inflated "discount". My point is that just 7 years after selling me an fairly expensive watch this company are no longer supporting their recent models and have a costly exchange program which just means you're paying even more money for a watch model with a history of problems. After many conversations with this company, I said "No thanks. I'm not going to support a company that doesn't support its existing customers". My only solution now for my broken, irreparable TI SSOT is to TOSS IT in the bottom drawer.

Company: Tissot T-Touch
Country: Australia

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