Like others responded to email. On many occasions were phoned by the Company. Looking forward to a way we could travel overseas we took a risk we would not normally take only to loose the lot. Not only did we pay for the Fare we also paid for Port Taxes which I believe would be a Federal Offence. We paid through a Travel Agent to make good the holiday because we had paid for plane tickets over there and this cost another Five Thousand Dollars. We went to Mexico-Peurto Vallarta, and a cruise of the Carribean. When in Mexico my husband fell sick. On return from Holidays sadly he deceased. This was only seven weeks ago.
Penny Sackitt would be the one I would like to get a hold of because she was the reservations agent who took our money knowing we would never get a holiday through her. She even wanted to book cars and take the level of our accommodation up an extra $129.00 per night. After paying twice for one holiday and in excess of $15,000.00 including airfares I had to pay $5,500.00 for funeral expenses. When making the initial booking we asked the salesman if this would go wrong and spoke about fraud. Well I don't know how he kept the laugh out of his voice because he caught both myself and late husband hook line and sinker.
I am one sucker who paid an extremely high cost to learn never to trust salesmen over the internet.
It is my wish they get caught and pay the penalty.