in the 90's i had a savings account only with citibank that never even went into overdraft.
citibank set brodie collections on to me in april 2006 to collect a debt belonging to someone else with the same name as me but with a different date of birth & a post office box address some 1000kms away from me.
brodie went into liquidation about a year ago.
three years after the start, another debt collection agency has started the harrassing phone calls again.
once again i had to prove that i am not the person who owes the debt.
citibank offered me AUD100 compensation. that works out a 9 australian cents per day for having my life destroyed by these BLATANTLY CRIMINAL ACTIONS. this would not even cover my costs to have this sorted out.
of course i told them to stick the "offer" where the sun doesn't shine.